
Contactless Instant Issue Debit Cards
We’ve all experienced the loss or damage of a debit card and the dread that comes with having to go through the rigmarole of having to replace it. Waiting up to ten days for a new one… making sure you have enough cash on hand to make it through.
Whenever you lose or damage your debit card, all you need to do is pop into the nearest FFB branch and we can create a new one for you instantly! And if you happen to be out of town at the time, just give us a call and we’ll overnight one to you.
Use your free First Fidelity Debit Card 24 hours a day to access you checking or savings account at stores or ATM locations worldwide. Your card can be used at ATMs to:
- Withdraw cash
- Make deposits
- Transfer funds
- Check your balances
Withdrawal Information
You may withdraw a maximum of $1000 or your account balance (whichever is less) from a terminal, per day, per card.
In addition to the limits on cash withdrawals at terminals, you may use your check card to purchase up to $5,000 in goods and services each day, as long as your available balance is sufficient to cover the aggregate of all the purchases.
Card Maintenance
You can change your PIN by calling (800)448-8268 or at any First Fidelity ATM.
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FFB Contactless Debit Cards FAQs
FFB’s new contactless debit cards work just like your mobile wallet on your smart phone. The transaction is completed by simply holding or tapping your FFB debit card on a contactless-enabled card reader. It’s up to 10 times faster than swiping, inserting or using cash. Plus, it keeps your info secure and your hands off the card reader.
FFB contactless debit cards use radio-frequency identification (RFID) technology. This allows your card to communicate with the card reader when it’s held near the reader during a transaction. Your FFB debit card also comes with an EMV chip and the usual card number, expiration date, security code and magnetic stripe. This gives you a variety of options at the register. So, if a store doesn’t have contactless readers, you can still swipe your card or use the chip reader.
- Look for the contactless symbol on the card reader. The four curved lines that appear on your card should also appear on contactless-enabled card readers.
- When prompted, hold your FFB card within one to two inches of the contactless symbol.
- If your purchase is approved, you’ll receive confirmation—typically a beep, green light or check mark.
Anywhere you see the contactless symbol on the card reader. The four curved lines that appear on your card should also appear on the contactless-enabled card readers.
Your FFB contactless debit card is just as secure as chip cards at a chip-enabled register. And it’s even more secure than magnetic stripe payments. Each contactless transaction creates a unique, one-time code or password. This helps reduce security risks since the code can’t be used again—and it can be read only by the card-processing network.
There are several things you can do to protect your debit card information. For example, some wallets have built-in RFID protection. Be aware of phishing scams and keep your computer’s and mobile devices’ firewalls and antivirus protections up-to-date to ensure the safety of online purchases.
You should report your card as lost or stolen as soon as possible. That goes for any card, whether it’s contactless or not. Call us at (800) 299-7047 to report your card lost or stolen.
No, there’s no additional charge for using your FFB contactless debit card instead of a magstripe or chip card.