When you say “Free ATMs Worldwide,” which ATMs do you mean?
ALL OF THEM. They are all totally and completely free!
I know FFB won’t charge me for using ATMs, but what if I use another Bank’s ATM? Will I incur an ATM Penalty?
Other banks will charge you for using their ATM; usually somewhere around $2 or $3. However, when you bank with FFB, keep your receipt and give it to us. We’ll reimburse you the fee the other bank forced you to pay.
How do I know my ATM transactions are free?
If you see a First Fidelity Bank logo on your card, it’s free. Really.
What do I need to do to get Free ATMs Worldwide?
All you need is a First Fidelity Bank checking account and debit card. Keep your receipts whenever you incur an ATM surcharge, and fill out the Free ATMs Worldwide surcharge rebate form (available at any FFB office). You can either bring in the form and the receipts or mail them to us. We’ll apply the refund to your account within 10 business days.
What’s the catch?
There isn’t one. You can use as many ATMs as you need to and we’ll never charge you a fee. We’ll accept as many receipts as you can give us as long as they are not more than 90 days old. There is no cap on the amount of surcharges we’ll reimburse.
How do I submit my receipts for a refund?
Click here to download the rebate form, fill it out and mail it to the address on the form or bring it in to any of our convenient locations along with your receipts.
Who do I contact with any questions?
You can call customer service at (405)416-2222 in OKC, (918)728-6346 in Tulsa, (602)912-5555 in Phoenix or (800)299-7047 Nationwide.