Coronavirus/COVID-19: Readiness, Planning & Best Practices
Like you, we are monitoring the latest news about the Coronavirus. That's why we're doing all we can to make sure our branches are open, our bankers are there and our Customer Service Contact Center is staffed. You can count on us at times like this, especially if you need our help.
Our branch lobbies are open during normal business hours and are accessible to our clients upon request. Please contact us at 800.299.7047 to request assistance or lobby access. We sincerely apologize for the inconvenience. We want to protect you and our colleagues from spreading the Coronavirus. Please utilize our Drive Thrus and ATMs when possible.
We also want you to have confidence that you can bank virtually anywhere, anytime with the First Fidelity Bank GoBankFFB app and FFB Online anytime 24/7.
Bank Safely and Remotely
You'll be able to:
Update Your Personal Details
Access your accounts
We're here to help:
Our branch teams are available and ready to help you. We've ensured that our branches are cleaned daily.
If you've been affected by COVID-19 and need help with your account, please call us at the number on the back of your credit or debit card, or on your statement, to learn how we might help.
If we reach out to you, we won't ask for confidential information such as your name, password, personal identification number (PIN) or other account information.