How to Use GoBankFFB

 
GoBankFFB provides a consolidated view of of your financial portfolio, designed with mobile devices in mind. That means you get information and actions for your FFB accounts all from one mobile app.
 
 
 
Get portable
You have the power to view balances, make payments, add payees, transfer funds, manage cards, and do even more on the go.
 
Get personal
Your experience is further personalized with transaction details, including vendor contact information, vendor location, and the ability to add tags, notes, and even images to individual transactions from your app.
 
Get paperless
Enable and take advantage of mobile deposit and view your eStatements directly from the app.
 

How To Guide


Menu Options

Dashboard

Messages

Starting and viewing support conversations

Attaching transactions to a conversation

Mobile account management

Managing transaction alerts

Managing balance alerts

Enrolling in electronic documents

Updating electronic document enrollment settings

Downloading electronic documents

Reordering Checks

Creating transfers

Verifying deposits for external transfers

Removing external transfer accounts

Manage cards

Transactions

Deposit check images

Mobile Deposit

Mobile Deposit Limits Information

Payments

Editing and deleting payees

Settings

Changing user information

Adding or updating the profile photo

Changing your username

Changing your passcode

Fingerprint login for Android

Enabling fingerprint login for Android

Touch ID for iOS

Enabling Touch ID

Password management

Changing the password in the GoBankFFB app

Multi-factor authentication

Security question failure

Changing security questions

Resetting two-factor authentication

Device management

Managing devices from GoBankFFB