Know the Red Flags
Scammers often follow the same playbook.
Fraudsters may contact you by phone, text, email, social media, or even through fake websites designed to look legitimate.
Be cautious if someone:
Pressures you to act immediately
Creates a sense of fear or urgency
Asks for passwords or security codes
Requests payment through gift cards, cryptocurrency, or money transfers
⇄ Tells you to move money to “protect” your account
Common Scams
Impersonation Scams
They pretend to be from the bank, the government, or a trusted company and request information or money.
Text Message Scams
Fraudulent texts often contain links that direct you to fake websites designed to steal your credentials.
Email Scams
Messages may look legitimate but contain suspicious links, attachments, or requests for personal information.
Account Takeover Fraud
Criminals gain access to online accounts using stolen credentials and attempt unauthorized transactions.
What First Fidelity Bank Will Never Ask You To Do
Share your online banking password
Share a 2-factor authentication code
Reveal your debit card PIN
Transfer money to another account for “safekeeping”
Purchase gift cards to resolve a banking issue
If you receive a request like this, contact us directly before taking action.
Protect Yourself
Simple steps that can make a big difference.
Use strong, unique passwords
Enable account alerts when available
Monitor account activity regularly
Verify suspicious requests by disconnecting and contacting the company directly
Report suspicious activity immediately
Received a Suspicious Message?
Do not reply or provide information. Contact First Fidelity Bank directly.
Customer Service Nationwide
(800) 299-7047
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