Know the Red Flags
Scammers often follow the same playbook.
Fraudsters may contact you by phone, text, email, social media, or even through fake websites designed to look legitimate.
Be cautious if someone:
Common Scams
Impersonation Scams
They pretend to be from the bank, the government, or a trusted company and request information or money.
Text Message Scams
Fraudulent texts often contain links that direct you to fake websites designed to steal your credentials.
Email Scams
Messages may look legitimate but contain suspicious links, attachments, or requests for personal information.
Account Takeover Fraud
Criminals gain access to online accounts using stolen credentials and attempt unauthorized transactions.
Wire Fraud
Wire fraud involves scammers using deception or impersonation to convince you to send money to the wrong account.
Zelle® Fraud
Scammers may use Zelle to trick you into sending money that can be difficult to recover.
AI-Powered Deception and Deepfakes
Criminals use AI and voice/video cloning to make scams more convincing and harder to detect.
Debit & Credit Card Fraud
Scammers steal card information to make unauthorized purchases or transactions.
What First Fidelity Bank Will Never Ask You To Do
Protect Yourself
Simple steps that can make a big difference.
Received a Suspicious Message?
Do not reply or provide information. Contact First Fidelity Bank directly.
918-728-6345 Tulsa
602-912-5555 Phoenix
720-782-7222 Denver
800-299-7047 Nationwide
Frequently Asked Questions
How does phishing work?
- The most common form of phishing is by email. Pretending to be from a legitimate retailer, bank, or government agency, the sender asks you to "confirm" your personal information for some made-up reason. Typically, the email contains a link to a phony website that looks just like the real thing. You enter your personal information on the website and send it into the hands of identity thieves.
- Phishers also use the phone to hunt for victims' personal information.
How can you tell if the person or company who contacted you is legitimate or a con artist?
- Be suspicious if someone contacts you unexpectedly and asks for your personal information. It's a warning sign that something is "phishy." Legitimate companies and agencies do not operate that way.
- Don't click on links in emails that ask you to provide personal information. To check whether an email or call is really from the company or agency, contact it directly by phone or online. If you don't have the telephone number, get it from the phone book, directory assistance, or the Internet. Use a search engine to find the official website.
What should you do if you get hooked by a phishing scam?
- If you provided account numbers, PINs or passwords to a phisher, notify the companies with which you have those accounts immediately.
- Put a "fraud alert" on your files at the credit reporting bureaus. For information about how to do that and other advice for ID theft victims, contact the Federal Trade Commission's ID Theft Clearinghouse at 877-438-4338. The TDD number is 202-326-2502.
- Even if you didn't get hooked, you should report phishing to the company or agency that was being impersonated and the National Consumers League's National Fraud Information Center, www.fraud.org , or toll-free at 800-876-7060. The TDD number is 202-835-0778.