Accessibility Statement

Accessibility at First Fidelity Bank

At First Fidelity Bank we're committed to the needs of all customers—including those with disabilities. Accessible Banking empowers you to enjoy a wide range of accounts and services designed to make banking easier and more convenient for everyone.

Web and Mobile Accessibility

We strive to meet online usability and design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.0 Level AA, as well as requirements under the Twenty-First Century Communications and Video Accessibility Act of 2010. We use design standards that help customers identify, interpret, understand and interact with information presented on our websites and mobile apps.

Send Us Accessibility Feedback

If you’re a person with a disability and would like to send us feedback about accessibility at FFB, fill out the Accessibility Feedback Form or send an email to Please don’t include your account or personal information.

Need help with your account?

Sign in to your online banking or mobile app and send us a secure message, or call us toll-free at 800.299.7047.

Need additional ADA assistance?
Contact First Fidelity Bank by:
Phone: 800.299.7047 (we accept Operator Relay calls)
Email: Contact Us
Mail: First Fidelity Bank
P.O. Box 32282, Oklahoma City, OK 73123-0482